Satisfaction Guaranteed or Your Money Back
Wrong gift? Doesn't fit? Whatever the reason, it’s no problem.
Our goal is that you are completely satisfied with your purchase. If for any reason you are not satisfied, simply return your purchase in its original packaging, with your receipt within 30 days of your purchase. If you are not satisfied with your purchase after these time periods, please let us know. Your satisfaction is important to us.
Shipping and handling charges are not refundable. For additional questions on returns or order inquiries, email firstname.lastname@example.org
To receive authorization for a return, you must contact customer service at email@example.com to obtain a Return Authorization number known as an RA number. All items must be returned in a new, unworn, and unwashed condition. All original tags must still be attached. Also include the original invoice with the RA# written on it.
Once you receive your Return Authorization number, you must than ship the item(s) back within the specified time period (14 business days) to receive an exchange or the RA# will become null.
Pack your item(s) in the original shipping box if possible and insure your package for the full value of merchandise and return it to us using the delivery service of your choice. Include your RA# and original invoice. We are not responsible for lost or damaged return packages. We will notify you via e-mail once your return has been processed.
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